Store Policy

At Once More Bakery cafe, we are committed to providing fresh and high-quality baked goods. 

Please review our store policy regarding returns, exchanges, and complaints.

• Due to the perishable nature of our products, we do not accept returns or exchanges.
• If you receive an incorrect or defective product, please contact us within 12 hours of purchase for resolution.

• All complaints must be addressed within 12 hours of purchase with proof of purchase (receipt) and product images if applicable.
• We will assess complaints on a case-by-case basis and may offer a replacement or store credit if deemed necessary.
• No Cash Refund will be provided.

• Each product has a specific shelf life mentioned on the packaging or provided at the time of purchase.
• Refrigerated items must always be kept cold to maintain freshness and quality.
• Customers are responsible for following the recommended storage instructions.

• Custom orders require a minimum notice period and are non-refundable once confirmed.
• Any changes or cancellations must be requested at least 1 days in advance.

• We are not responsible for issues arising from improper storage after purchase.

For any concerns, please contact us at concern store of purchase or call our customer care ‭+91 96194 69483‬

Thank you for choosing

Once More Bakery Cafe